Handling rejects

» Supports the 8D procedure
» Automatic logging of rejects from
» User-guidance by assistants
» Automatic generation of e-mail reports
» Optional Internet integration
» Graphic status overview
» Adoption of failures, causes and actions
» Freely adaptable mask view
» Reporting with Report-Editor
» Cost logging and assessment
» Integrated deadline monitoring

Logging rejects quickly and flexibly and generating comprehensive analyses

Dealing with rejects is a fundamental activity in any company. The way in which customers‘ complaints are handled is an important process, which can in the worst case be a knock-out blow for further customer relations.

The process for dealing with rejects will differ from one company to another. QUIPSY RB is a flexible tool which can be individually shaped to provide user-friendly operation so that it fits perfectly into the complex reject processing structure in your organisation. With the advantages of links to further QUIPSY modules, QUIPSY RB is the perfect system for handling customers‘ complaints and supplier rejects.

Based on progressive QUIPSY5 technology, QUIPSY RB makes it possible to design the module‘s graphic interface individually in order to display reject handling processes to suit your needs.

Extensive assessments of reject costs or main problem areas, etc., in association with various 8D reports, assist the user in his daily work with QUIPSY RB.

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